information-technology

Office Voice Mail

To call Augie's Faculty/Staff Voice Messaging Service:

  • From your phone: 9.274.0015
  • From off campus:  605.274.0015

Your 10 digit mail box number is:    Your 10 digit phone number, starting with 605-274-####

Click here for the Voicemail Graphical Guide in pdf format

To Log Into Your Voice Messaging Service

  1. Call Midcontinent's Voice Messaging from a touch tone phone.
  2. Enter your 10 digit mail box number
  3. Enter your password followed by #

To Personalize and Use Your Voice Messaging Service

Outgoing message and voice signature
  1. Call Midcontinent's Voice Messaging and log in
  2. Press 9 for your mailbox setup menu
  3. Press 1 for greetings options
  4. Press 4 to record your greeting
  5. Press 2 to save this grreeting
  6. Press * to return to the mailbox setup menu
Password
  1. Call Midcontinent's Voice Messaging and log in
  2. Press 9 for your mailbox setup menu
  3. Press 2 to change password
  4. Enter your NEW password, followed by # (it can be up to 16 digits long).
  5. Re-enter your NEW password to verify it
To Retrieve and Listen to a Message
  1. Call Midcontinent's Voice Messaging and log in
  2. Press 1 to go to new messages
  3. Press 2 to go to saved messages
  4. Press * to return ot the main menu
To Forward or Transfer a Message
  1. While or after listening to the message, Press 6
  2. Follow the prompts for the 10 digit mail box you want to forward this message too
While Listening to a Message
  1. Press 1 to play the message
  2. Press 2 to save message and go to the next message
  3. Press 3 to delete message and go to the next one
  4. Press 4 to save the message as NEW
  5. Press 5 to Reply to the message (only works if sent from another voice mail user)
  6. Press 6 to Forward the message
  7. Press 7 to back up 3 seconds
  8. Press 8 to pause/continue message
  9. Press 9 to go forward 3 seconds

Voice Mail to E-Mail Option

If you subscribe to the voice mail to e-mail option, you will get your voice mail message delivered to your email account as a WAV file.

  1. Double click or right click and "Open" the WAV file in your email.
  2. This will play the message (often in Windows Media player or other compatible player).
  3. To delete the voice mail from your voice mail account, be sure to click the "Delete Message" in the email. This is NOT the same as deleting the email from your email box. You MUST click "Delete Message" inside the email to delete the message and free up space on your voice mail account.
    1. If you simply delete the email message itself, the voice mail will be left on your voice mail system as a new message.
    2. If you click "Save Message", the message will be saved in a special area of your voice mail system (not as a new message).
  4. When completed with the message, please delete it from your email account - these messages can be large and can waste your email storage space.

Notes on Voice mail to E-Mail:

  • Deleting a message from the Voice Mail system via phone will NOT delete it from your email. This allows you to check it in your email even when clearing out your voice mail system via phone.
  • Deleting a message via the email "Delete Message" link WILL remove it from your voice mail system and it will no longer be available via phone.
  • You should check your voice mail box via phone once in a while to clear out messages that were zero length (and not sent via email) and messages that were simply not deleted.