Frequently Asked Questions

Equipment Check Out:

  • What happens if equipment is lost or stolen while it is checked out to me? You are liable for  replacement cost of the equipment. If the equipment is lost due to things beyond your control (a tornado etc) you will not be expected to replace the equipment.
  • Isn’t the loss covered by Augustana’s insurance?  Replacement cost of check out equipment is usually lower than the deductible amount of our policy.
  • Why is the checkout period only one week? It is sometimes possible to extend the loan period by a couple of days in special circumstances. We have a limited amount of equipment and demand for the equipment often exceeds the supply.  
  • What happens if I'm late getting the equipment back? Often, this means that someone else who reserved the equipment will be not get it. If you can't get the item back by the due date you must, call the Help Desk at 274-5331 to let us know. We will then try to rearrange the check out schedule to accommodate the reservations we have.  If you are more than a week late, you may be charged a $50/week fee.
  • Can students check out equipment?. We allow students to check out equipment, but to so so they must have a check out sheet signed by a faculty member.  It is assumed that when equipment is checked out by a student for work related to a class.  Your department assumes responsibility for the equipment along with the student.
  • Can I  put a laptop through the XRAY machine at the airport? Yes, The XRAY machine will not harm the laptop.  NEVER check a laptop through as luggage, always carry it on the plane with you.

 

How do I reserve a computer lab? Labs are reserved by the campus scheduling office located in the Morrison Commons. Their phone number is 274-4546.