Support Staff Positions

Support staff are employees of the University who are paid on an hourly basis, eligible for overtime pay, and whose duties are primarily non-managerial in nature.

Augustana welcomes applications for the following Support Staff positions:


TitleCampus Safety Officer

Position Type: Full-Time

Department: Campus Safety

Augustana University invites applications for the position of full-time Campus Safety Officer who operates Thursday through Monday, midnight to 8:00 am. Augustana offers an excellent benefit package which includes health insurance, life insurance, retirement plan, tuition assistance, vacation, sick and holiday pay. Read the description below and if this sounds like you, apply today!

The Campus Safety Officer is responsible for ensuring the safety and security of the university’s students.

The duties, competencies, and responsibilities of the position include but are not limited to:

  • Patrol campus in vehicles and on foot in all weather conditions. Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points
  • Monitor and authorize entrance and departure of students, faculty, staff and visitors to guard against illegal or threatening activities, theft and to maintain security of premises
  • Observe and detect any criminal activity and/or violations of the University’s rules and regulations, as well as city, state and federal laws
  • Conduct investigations of incidents, including interviewing witnesses and collecting evidence
  • Complete detailed and accurate reports by recording observations, information, occurrences, surveillance activities, and witness interviews
  • Respond to unusual circumstances and secure emergency aid when needed, with moderate discretion for independent judgement
  • Prevents loss and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers and reporting building and facility related issues such as flooding, poor or faulty lighting, trip hazards, etc.
  • Communicate with the Sioux Falls Police Department, Sioux Falls Fire Rescue, Paramedics Plus, Metro Communications and other Federal, State, County and local Law Enforcement agencies that provide for public safety in the immediate surrounding areas
  • Answer telephone calls to take messages, answer questions, and provide information to community members
  • Take emergency and routine calls for service, record the details of the calls, dispatch appropriate security resources (local police, fire, EMS, etc.) and provide details to those responding
  • Provide professional and courteous service to University visitors, callers, other agencies, and vendors

Qualifications for this position:

  • Must possess a valid South Dakota Driver License or a valid Driver License of another state and can obtain a South Dakota Driver License
  • High School Diploma necessary. Prior military, law enforcement or security experience or training preferred, but not required.  Prior experience in a college or university environment is preferred
  • Must be able to become certified in the use of an ASP baton, chemical spray, first responder emergency medical services to include the use of CPR and an AED (Automated External Defibrillator)
  • Designated as an “essential employee”, the Officer may be required to remain on duty beyond normal shift and/or be available on a 24-hour basis to report for duty without prior notice due to emergencies or manpower shortages

What can you bring to the table?

  • Your strong interpersonal and communication skills
  • Your ability to deal politely and courteously with a diverse campus population in a professional manner 
  • Your ability to react and make appropriate/judgement calls and decisions quickly while remaining calm in dangerous, and high stress situations
  • Your ability to observe and recall situations and events  
  • Your ability to understand and carry out complex oral instructions.  

Interacting with students, faculty and leadership with different backgrounds and points of view and a deep appreciation of and respect for academic values and culture must be a top value of the candidate.

Application Procedure: Review of applications will begin immediately and continue until the position is filled. Interested applicants should complete an Augustana University employment application, provide a cover letter, statement of diversity, resume and the names, addresses and phone numbers of three references. Application materials are to be sent electronically to: humanresources@augie.edu. Official website: www.augie.edu.

Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete pre-employment background check.


TitleAdministrative Support

Position Type: Part-Time

Department: President's Office and Academic Affairs

Augustana University is currently seeking an individual to fill the position of part-time Administrative Support. This position will provide support to the Academic Affairs Office along with back-up support to the Office of the President. The hours are 10:00 a.m. – 2:00 p.m., Monday through Friday, averaging 20 hours per week.

Major Areas of Responsibility: Responsible for setting and maintaining the Sr. Vice President for Academic Affairs’ daily schedule in an accurate and organized manner; provide logistical support for meetings; carry out administrative/clerical duties; schedule various internal meetings; support project-based assignments; make travel arrangements; provide professional, friendly and efficient service to Board of Trustees, students, faculty, staff and the public; present a positive demeanor with various constituencies on the phone and in the office; provide back-up support to the Executive Assistant to the President and other members of the senior leadership team; reply to email, telephone and face-to-face inquiries; provide backup for the Academic Affairs Office as needed.

Education/Work Experience: Associates degree preferred; three to five years of office experience necessary; previous experience in an administrative office environment a plus; knowledge of higher education environments would be helpful.

Skills/Qualifications: Experience working with senior level managers, appropriate telephone protocol, proficiency in MS Office Suite, familiarity with Google Suite (calendar, drives, sheets, and email), ability to learn new on-going software applications is necessary. This position requires professional verbal and written communication skills. Visibility of work requires attention to detail, problem solving, time management skills, excellent organizational skills, scheduling and discretion with confidential information. The individual must project a professional image through in-person and phone interaction.

If you are looking for a rewarding and dynamic career, look no farther than Augustana University in Sioux Falls, SD. Augustana offers part-time benefits including tuition assistance, holiday, vacation and sick pay, and an option to contribute to a retirement plan.

Application Procedure: Review of applications will begin immediately and continue until the position is filled. Interested applicants should complete an employment application, provide a cover letter, resume and the names, addresses and phone numbers of three references.  Application materials are to be sent electronically to: humanresources@augie.edu. Official website: http://www.augie.edu.  

Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete pre-employment background check.


Title: Overnight Custodian

Position Type: Full-Time

Department: Buildings and Grounds

Augustana University is currently recruiting a Custodian to work the night shift.

Position specifications include: Assure that daily cleaning schedules and procedures are followed closely, assure that work/assignment areas are clean and that equipment tools, supplies, etc., are properly stored at all times; vacuum, dust, and clean glass surfaces; clean public restrooms; clean laundries; clean theme houses; and pick up and deliver supplies and materials.

Additional areas of responsibility: Follow all established safety procedures and precautions; maintain Augustana in good repair, ensuring a safe, clean and orderly environment; keep work areas free of hazardous conditions (i.e., grease/oil spills, sawdust, excess supplies, etc.); assure that established Infection Control and Universal Precautions practices are followed when performing housekeeping procedures; use and handle chemicals, compounds, solvents, etc. According to OSHA established guidelines; follow established disaster safety policies and procedures; must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism; must possess the ability to deal tactfully with personnel, students, family members, visitors, government agencies/ personnel and the general public; must maintain the care and use of supplies, equipment, etc., and maintain the appearance of the housekeepers work areas; must have the ability to minimize waste of supplies, misuse of equipment, etc.; must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices; must be able to effectively communicate in the English language; Housekeeping Department has several different shifts as Augustana University is a 24/7 campus.

The individual must possess, as minimum, a High School Diploma or GED Certificate. No previous experience required but prior background in related fields helpful, with proven history.
Augustana University offers an excellent benefit package which includes health insurance, life insurance, retirement plan, tuition assistance, vacation, sick and holiday pay.

APPLICATION PROCEDURE: Applications will begin to be reviewed immediately and continue until the position is filled. Interested applicants are to complete an employment application and send it electronically to: humanresources@augie.edu.


TitleWeekend Custodian

Position Type: Full-Time

Department: Buildings and Grounds

Augustana University is currently recruiting for a full-time weekend custodian. No previous experience is required, but helpful! Augustana University offers an excellent benefit package which includes health insurance, life insurance, retirement plan, tuition assistance, vacation, sick and holiday pay. Read the position description below if this sounds like you, apply today!

The weekend custodian plays an essential role in maintaining the buildings of Augustana University, and helps support a learning environment that promotes health, attitude and pride of students, faculty and fellow staff members.

As the weekend custodian, you will:

  • Maintain Augustana in good repair, ensuring a safe, clean and orderly environment; keep work areas free of hazardous conditions (i.e., grease/oil spills, sawdust, excess supplies, etc.)
  • Assure that daily cleaning schedules and procedures are followed closely, assure that work/assignment areas are clean and that equipment tools, supplies, etc., are properly stored at all times
  • Maintain the care and use of supplies, equipment, etc.,
  • Maintain the appearance of the housekeepers work areas
  • Minimize the waste of supplies, misuse of equipment, etc.
  • Use and handle chemicals, compounds, solvents, etc. according to OSHA established guidelines and follow all established safety and procedures and precautions
  • Assure that established Infection Control and Universal Precautions practices are followed when performing housekeeping procedures
  • Vacuum, dust, and clean glass surfaces
  • Clean public restrooms, laundries, and theme houses
  • Pick up and deliver supplies and materials

Qualifications:

  • Must have successful experience in working with culturally diverse populations, or have otherwise demonstrated a commitment to strengthening engagement of a diverse community
  • High School diploma or GED

Physical Requirements of the position:

  • The ability to lift up to 50 pounds
  • The ability to walk up and down stairs and stand for the duration of scheduled shift

What can you bring to the table?

  • Your ability to make independent decisions, to follow instructions, and to accept constructive criticism
  • Your ability to deal tactfully with personnel, students, family members, visitors, government agencies/ personnel and the general public
  • Your valid driver’s license and good driving record

Interacting with students, faculty and leadership with different backgrounds and points of view and a deep appreciation of and respect for academic values and culture must be a top value of the candidate.

APPLICATION PROCEDURE: Applications will begin to be reviewed immediately and continue until the position is filled. Interested applicants are to complete an employment application and send it electronically to: humanresources@augie.edu.

Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete pre-employment background check.


Job Title: Enrollment Assistant
Position Type: Full-Time
Department: Office of Financial Aid and Office of Admission

Augustana University invites applications for the position of full-time Enrollment Assistant in the Office of Financial Aid. The schedule will be Monday-Friday, 8:00 am - 5:00 pm.

The Enrollment Assistant will provide administrative support for the Office of Financial Aid and the Office of Admission, serving as a first point of communication for enrollment services.  The ability to deliver exceptional customer service and convey warmth and empathy are essential. Responsibilities include: answer and direct phone calls; assist in coordinating calendars of administrators in the office; track and reconcile outside scholarship notifications and receipt of funds; maintain scholarship management system; coordinate the re-awarding of annual and endowed scholarships; run monthly and annual federal compliance reports; maintain records for annual and potential federal audits; and provide support for the Campus Visit Coordinator. 

A Bachelor’s degree is preferred. Demonstrated problem-solving skills, excellent communication skills and experience in customer relations, especially in higher education, a plus. The ability to interact with students, parents, faculty, colleagues and community partners with different backgrounds and points of view will be essential. The candidate must also possess a deep appreciation of and respect for academic values and cultures.

If you are looking for a rewarding and dynamic career, look no farther than Augustana University in Sioux Falls, SD.  Augustana offers an excellent benefit package including health insurance, dental insurance, life insurance, AD&D, short- and long-term disability, retirement plan, tuition assistance, holiday, vacation and sick pay.

Application Procedure:  Review of applications will begin immediately and continue until the position is filled. Interested applicants should complete an Augustana University employment application, provide a cover letter, resume and the names, addresses and phone numbers of three references.  Application materials are to be sent electronically to: humanresources@augie.edu


Job Title: Plumber

Position Type: Full-Time
Department: Buildings and Grounds Department

Augustana University invites applications for the position of full-time Plumber in our Buildings and Grounds Department.

Position Overview:

Facility Services supports Augustana’s (AU) mission of learning, scholarship, and creative endeavor by operating and maintaining the University's physical plant and grounds.  Facility Services is seeking an experienced plumber with a broad base of knowledge in all aspects of commercial plumbing and maintenance, along with the ability to maintain and repair the buildings owned by the University.

Job Duties:

Will install and maintain all plumbing equipment, along with sanitary sewer lines, in accordance with local and state codes and requirements.  In some cases, may obtain building permits and schedule all inspections. Will maintain all tools in good working order.  Performs scheduled and unscheduled maintenance tasks as directed.  Must have knowledge of hand tools to accomplish assigned tasks. Must have the ability to prioritize work; that covers a multitude of responsibilities.  Must have excellent time management and decision making skills.

Required Qualifications:

  • High school diploma or GED equivalent.
  • Sufficient experience to qualify as journeyman-level knowledge equivalent to four years’ completion of education and work experience, with approximately three years of actual plumbing work experience. This may include time spent in apprenticeship or vocational training.
  • Working knowledge of many different systems is essential.
  • Three years of experience in residential, commercial or municipal plumbing.
  • Willingness to continue education as directed.
  • Strong mechanical aptitude.
  • Ability to read blueprints, schematics, manufacturer instructions/guidelines and interpret technical material.
  • Good oral and written communications.
  • Must adhere to AU safety procedures and training.
  • South Dakota driver’s license and good driving record.

Preferred Qualifications:

  • Experience with interfacing with a Computerized Maintenance Management System
  • Experience balancing multiple work assignments, meeting deadlines, and exercising adaptability to changing priorities.
  • Experience in mechanical plumbing.
  • Experience working with steam would be a plus.

Position Requirements: 

  • Required to wear maintenance uniform shirt for normal activities.
  • Utilize safety equipment as needed including eye protection, gloves, hearing protection, hazard suits, respirators, safety harnesses, etc.
  • Available to work overtime, occasional weekends and evenings as required.
  • Required to be on-call through rotations.
  • This position works under all weather conditions, with medium voltages.
  • This position may transport up to 65 pounds while ascending/descending stairs; perform overhead work; safely and effectively operate a wide variety of tools, equipment and vehicles.
  • Perform regular investigations of facilities systems and equipment which involve accessing confined areas, vaults, tunnels, ascending/descending roofs, catwalks, and ladders; and exposure to temperature extremes, noise, heights, energized/pressurized systems, and research-related activities.

Interacting with students, faculty and leadership with different backgrounds and points of view and a deep appreciation of and respect for academic values and culture must be a top value of the candidate.

If you are looking for a rewarding and dynamic career, look no farther than the Augustana University in Sioux Falls, SD.  Augustana offers an excellent benefit package including health insurance, dental insurance, life insurance, AD&D, short- and long-term disability, retirement plan, tuition assistance, holiday, vacation and sick pay.

Application Procedure: Review of applications will begin immediately and continue until the position is filled. Interested applicants should complete an Augustana University employment application, provide a cover letter, resume and the names, addresses and phone numbers of three references. Valuing diversity and inclusivity are important aspects of the culture and ethos of Augustana University.  Application materials are to be sent electronically to: humanresources@augie.edu.


Title: Substitute Teacher

Department: Campus Learning Center

The Augustana University Campus Learning Center is currently recruiting for Substitute Head Teachers. These positions could occur in classrooms for children 1- to 3-year olds or in classrooms for 3- to 6-year-olds.

The Campus Learning Center is open from 7:30 a.m. - 5:30 p.m. Monday through Friday. A teaching position could be for a five-hour or eight-hour shift, and could be for one day or several days in a row.

A Bachelor's Degree is preferred in Early Childhood, Elementary Education or Special Education.

Application Procedure: Applications will be accepted until qualified candidates are identified. Interested applicants should complete an employment application and send it electronically to humanresources@augie.edu .


Address for sending resumes:

Human Resources
Augustana University

email: humanresources@augie.edu
Email submissions are preferred.

~OR~
Human Resources
Augustana University

2001 S Summit Avenue
Sioux Falls, SD 57197

Telephone: 605.274.4110
Fax: 605.274.5547


Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete pre-employment background check.